Bilingual Customer Service Representative (Spanish-English)

Overview We’ve all been there… there is a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care...

• Salary :  Not Disclosed by Recruiter
• Qualification :  High School Graduate or GED
• Industry :  BPO / KPO / ITES / CRM / Transcription / E Learning
• Functional Area :  Customer Service
• Job Role : Customer Service Representative

Sykes

http://www.sykes.com/Allentown

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial Services and Technology industries. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, we specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care and technical support. Utilizing an integrated onshore/offshore global delivery model, we serve clients through three geographic operating segments: the Americas (United States, Canada, and Latin America), EMEA (Europe, Middle East and Africa) and ASIA. Further, SYKES also provides enterprise support services in the Americas and fulfillment services in EMEA, including multilingual order and payment processing, inventory control, product delivery and returns handling.